Terms
Last Updated: June 8, 2025
By purchasing products or services from Buchanan Electric ("we," "us," or "our"), you agree to the following terms and conditions. Please review them carefully.
1. Payment Terms
Payment is due in full upon completion of services or delivery of products unless otherwise agreed in writing before the work begins. We accept payment via [insert acceptable payment methods, e.g., credit card, check, etc.]. Late payments may incur additional fees or interest as allowed by law.
2. Warranties
Buchanan Electric provides warranties only for the products or services we directly sell and install, as outlined in your specific service agreement or invoice. Please note that warranties for products installed by us but manufactured by third parties (e.g., equipment and materials) are governed by the warranty terms of the manufacturer. Buchanan Electric is not responsible for, nor liable under, any third-party warranties.
If you have questions about a specific manufacturer's warranty, we’re happy to provide guidance, but it remains the customer’s responsibility to contact the manufacturer directly.
3. Returns and Refunds
Returns and refunds apply only to unused materials purchased directly from Buchanan Electric. All returns must be authorized within 30 days of purchase and may be subject to restocking fees. Custom orders, electrical components, or products installed or altered may not eligible for return or refund.
If services do not meet expectations due to issues under our control, we will make reasonable efforts to resolve them. Buchanan Electric does not offer refunds on labor or service fees once work has been completed.
4. Liability
Buchanan Electric will not be held liable for damages caused by improper use, unauthorized modifications, neglect, or misuse of any products or services provided. By purchasing our services, you acknowledge that electrical work involves inherent risks, including hazards outside our control.
We are not responsible for delays or damages caused by third parties, including manufacturers or suppliers, or for circumstances beyond our control (e.g., severe weather, material shortages).
5. Governing Law
These terms are governed by the laws of the state where Buchanan Electric operates. Any disputes arising under these terms shall be resolved through negotiation or mediation before proceeding to legal action.
6. Changes to Terms
Buchanan Electric reserves the right to update or modify these terms at any time. The most current version will always be available on our website or upon request.
Contact Us
If you have questions regarding these sales terms, please contact us at (248) 629-4040